1. 30-day money-back guarantee
We stand behind our products. If you're not satisfied with your purchase from Efevisionaryacademy, you may request a full refund within 30 days of your order date. This applies to both one-time digital products and subscription payments.
2. How to request a refund
Refunds are processed by our payment provider, Paddle, who acts as the Merchant of Record for all transactions.
- Visit paddle.net to manage your order and request a refund directly.
- Or email support@efevisionaryacademy.store with your order details and we'll help you through the process.
Refunds are typically returned to your original payment method within 5–10 business days.
3. Subscriptions (EVA Premium)
- You may cancel your subscription at any time through your billing portal.
- Cancellation stops future renewals — you keep access until the end of the current paid period.
- A refund for the most recent subscription payment may be requested within 30 days of that charge.
4. Digital products
Digital products (e.g., Faith Journal, AI Prompt Pack, Visibility Challenge, Podcast Pack) are delivered electronically upon successful payment. You may still request a refund within 30 days of purchase under this policy.
5. Chargebacks
Please contact us or Paddle first before initiating a chargeback with your bank — we'll resolve legitimate issues quickly. Opening a dispute without contacting us may delay resolution and can result in temporary account suspension while the dispute is investigated.
6. Contact
For refund requests or billing questions:
Email: support@efevisionaryacademy.store
Paddle self-service: paddle.net
Email: support@efevisionaryacademy.store
Paddle self-service: paddle.net
All payments are processed by Paddle.com Market Ltd, our Merchant of Record. This policy is provided for informational purposes and does not affect your statutory consumer rights.